The Marcel at Gramercy - Niujorkas

The hotel is fine overall. The beds are too short, I'm 5'8". the main problem for me is that while everyone is making efforts to be more ecologically sensitive, the hotel is not. Towels, even though I hung them up were washed, and I believe the sheets were too! The worst thing is that styrofoam dishes are used for breakfast as well as plastic plates and spoons. Not only is it very unecological, it also diminishes the class.

We had the standard room that was no larger than a cattle crate. There was not sufficient room to open our cases on the floor even. However, the place was spotless and the decor was very trendy. We loved the location, plenty of bars and restaurants around without being in the middle of the tourist areas. Great spot for doing uppertown and downtown from.

The Marcel was a pleasant experience while taking a long weekend vacation with my wife. The hotel staff was very attentive and ready to help even though our rooms weren't ready at the time of check-in. Rooms can feel small and there's some maintenance that needed to be done to our room's bathroom. The location was very accesible to any kind of activity and within walking distance of any subway stations. Overall, the Marcel in my scale from 1 to 10 deserves a very strong 8.

The first room we were given was so small. The window looked out onto an airshaft. We asked to change rooms and the second was a bit better but not much. I have never stayed in rooms so small. The rooms were positively claustrophobic.

I thought the room was very cute. I enjoyed my stay. I didn't stay for an extended period of time but it was a relaxing environment and I honestly didnt need the assistance of the staff but when I did encouter the staff they were friendly. I would come back here again.

Šis svečias nekomentavo

The room provided (booked for two adults) was too small and the bed was a full and not queen size. The room was next to exterior HVAC equipment (no view) and noise was too loud to sleep

-room was completely slanted--leaned to the left--we were quite dizzy -air conditioner didn't work for two days (couldn't open the window, they didn't have any fans, all the rooms were booked those two nights so they couldn't change our room) -the hotel finally redeemed themselves by putting us in a nicer room for the remaining nights (with AC thank goodness)

many thing were wrong with this hotel. the first room we were given was on the second floor and over looked a huge pile of trash outside the window. we moved to another room. Later we found out that the minibar fridge did not work. Then the AC broke down. Also the shower/bathtub doesn't drain. In general poor maintenance, and poor response to our complaints.

Hotel is centrally placed for walking in a safe and respectable area on a quiet street, although distance from subway felt like miles in the extreme heat (I visited in Aug when it was 95 deg and obscenely humid). Decor was stylish and in good order. I was in a single room at the back of the hotel which whilst very clean and modern, had no natural light other than a small window facing onto an enormous floor to roof pipe so all light was obliterated. The aircon was very noisy and leaked water all over the carpet. When I mentioned this to the reception they put an enormous fan in the room to dry out the floor - no apology or offer to move me to another room which was disappointing. My second room was a lot better, it was at the front of the hotel. The only downside was the size of this room - very very small, to the extent there wasnt even a wardrobe, it was literally 3 hooks on the wall with some coathangers. The lobby, lifts and main walkways did not have aircon so were boiling the whole time, but the 10th floor guest lounge was great; fantastic views, free internet and comfortable seating. Breakfast was served in the guest lounge - I can't comment on its quality as I ate out, but from what I saw of it, it was a basic cold buffet and I would suggest that you could get better elsewhere. So in conclusion, nicely presented hotel in a good area but some improvements needed, and put your foot down if you are offered single rooms at the back of the hotel.

Šis svečias nekomentavo

I loved this hotel. The room was great and the decor was fun! Standard room is a little small so I upgraded to king room...Much better!! Everyone was friendly and accommodating!

Stayed in the Junior Suite with wife and son. It was a very clean, comfortable and stylishly decorated room. I would stay here again.

I had booked a "Standard Room" online. Although the room and the bathroom were very clean, the room itself was too small and almost completely taken up by the bed making it impossible to walk around. Also, outside the window was an extremely dirty alley with a view of air-conditioners and rear-ends of other buildings!! ne couldn't leave the curtain open at all. I don't know how other categories of rooms are, however, it's still worth it for the price.

First of all room was too small-felt like a closet! Then the airconditioner made noise and was hard to sleep. The sink in the bathroom was too shallow and had to be very careful not to splash at us.

The Marcel is truly a boutique hotel and my stay there was relaxing. The staff were very nice and they genuinely seemed to enjoy their work. The only drawback was the AC in my room did not work, so it was pretty hot. I only stayed there one night, so it was okay, but it would have been difficult if my visit was longer.

Overall the hotel was quite nice. The room was a bit snug, especially near the entrance - door barely cleared bed. I found the night mgr. to be sassy, but not in a good way. He was rude and not helpful. Day staff was lovely.

Our five-day stay at the Marcel exceeded my expectations. Typically small rooms as one expects in NYC, but friendly and helpful staff, clean and well-appointed rooms (just missed having bureau drawers,)a very reasonable hotel.com price, and a great location convenient to the 23rd st. crosstown bus and all major subway lines made it an ideal location for engaging all the city has to offer.

Šis svečias nekomentavo

Šis svečias nekomentavo

Brilliantly located hotel, local to access both uptown and cheaper downtown districts (where the bulk of New Yorkers live) - so you feel like one of the locals, yet only being a ten minute walk to Fifth Avenue. Great view of Empire State Building from the roof-top terrace. Rooms tend to be on the small side if you ask for Queen bed rooms so opt for the kingsize if budget can stretch but very nicely decorated - we had a fairly decent view from our window & natural light. Very helpful & friendly doorman. Nice Italian restaurant literally downstairs (although a bit pricey) and a side bar great for pre-dinner cocktails or night caps. Would definitely stay here again if came back to NY.

We were pleased with the room, though quite small, it was very clean and the bed was very comfortable. Would definitely stay there again...

Šis svečias nekomentavo

clean rooms, a bit slick and cold. Extremely rude service at the front desk-seemed very put out at a request to hold luggage for a few hours after checkout.

This hotel was a great find - thank you Hotels.com! Rooms were very small but to be expected in Manhattan. The rooms were clean. The staff was very friendly and helpful with directions, locations, accomodations, etc. The location was great with numerous restaurants within walking distance. The outside deck on the 10th floor was a great place to hang out, relax and read a book with a view of the Empire State Building as an extra perk!

the experience at the hotel was outstanding and it was indeed value for money. What I really liked apart from teh excellent location was the quality linen on the beds and the great pillows after a day of shopping.

We were supposed to stay two nights at The Marcel but on arrival we were told there had been a water main break and we were sent to another hotel on E. 62nd St. instead for one night. That was a big disappointment because we chose The Marcel for its location near the East Village. We did get to spend the second night there and it was fine. There's not much to the hotel itself apart from a good location, clean beds and relatively quiet rooms - but then ,what else does one need?

Šis svečias nekomentavo

Šis svečias nekomentavo

Very clean, well-equipped boutique hotel in a vibrant area. Plenty of restaurants, bars, diners, etc. Close to subway. Standard room is quite small and only good for one person. However, it was very clean and well taken care of. Free NY Times and use of computer/internet is nice touch.

I generally stay in this general vicinity of NYC and love how convenient it is to everything. This hotel though was a huge disappointment. My bed was more like a hammock and the overall comfort and amenities of the hotel were absolutely lacking for how swanky the hotel tries to be in appearance. I wouldn't stay here again - the bed was absolutely uncomfortable, the TV didn't work and the business center with access to free internet was closed for many hours the day I arrived so I ended up paying the fee for wireless service. Won't be staying here again.

As others have said, the room was small but adequate. We were on the 2nd floor and the floor squeaked. Had there been guests beneath us, they would have been quite irritated. On the plus side, the personnel were delightful and helpful. The lobby was pretty. We loved the location. The free computers on the 10th floor was nice, and the rooftop was an unexpected bonus.

The room was larger than I expected. I was expecting a tiny cube - one of those where you can't open the bathroom door all the way because it hits the bed - but this room was plenty comfortable although it is small. The bed was comfortable and the furnishings up-to-date. I recommended it instantly.

The rooms are varied not cookie cutters. Mine was nice but not really well suited for working in room. My colleagues room did not have a closet or ironing board. And I found my room a bit dark. That being said the linens were wonderful. The bed was super comfortable and the room was quiet - A huge bonus if you are not used to sleeping in Manhattan. The 10th floor lounge is lovely and has a nice balcony with great views. The staff was super friendly and very helpful. I would stay here again in a heartbeat.

I was very pleased with The Gramercy. The staff was very pleasant and the lobby is attractive. Conveniently located garage right across the street. My room was very small but the bed was comfortable and the room was attractively decorated. The bathroom was very clean with nice bath products. I was traveling as a single so I was ok with the size of the room. It would not work for a couple. The location is great; subway is two blocks away and it is in a relatively quiet area of the city. I would definitely recommend this hotel to others.

We enjoyed this hotel very much! The staff was absolutely wonderful, very friendly and helpful. Overall the hotel is very modern, trendy and has a European feel. Loved the decor and the colors! The rooms are pretty small but that's not so unusual for NY. Wish they had a little more closet space but then again we were in the smallest room category. Location is great for going shopping midtown and out in meatpacking district. Would stay there again for sure!

The hotel rooms are definitely tiny, but seriously -how much time are you spending there? Hopefully you are out enjoying the sights! There is one HUGE thing to mention - I booked a non-smoking room and was put into a smoking room. It smelled terrible! If I could do it all again I would have insisted on a room switch. Be sure to be specific when you are checking in on this point. Also, the continental breakfast is not worth the money -there are a bunch of great places around the hotel, find one of these.

Got the rooms at a very affordable rate - only wish I could always afford to stay here!

This was my first stay at this hotel. It was clean. The staff as professional and helpful. Here are my suggestions as feedback: 1. Let customers know, in advance, they will be billed $50.00 per day on top of the room rate for any misc. even if you don't use the mini bar. I was told we will be credited on my card for money not used but the timing of the credit can play havoc with expense reimbursement for many. 2. The business center/ lounge/ roof top area is very nice. It closed promply at 10:30 P.M. I would suggest guest still have access via key card as rooms are small an this is a more comfortable place to stay when not sleeping.

Even though the rooms aren't very big this hotel has its own little charm. The staff was nice and always helpful, the 3rd Av offers some little bistros, snacks and restaurants and there is a grocery store just around the corner. It takes 15min walk to the Empire State Building but the hotel is located at a quiet area. I recommend this hotel for everybody.

Hard to fault this excellent hotel - great location that's perfect for walking to most areas, very clean, friendly and helpful staff.

Šis svečias nekomentavo

I've stayed at this hotel on many occasions at various times, my only problem is the size of the rooms. I usually try to upgrade as on my flights. All other aspects of this hotel are within accepatable perameters.

Great price, decent rooms, good service and good location.

Šis svečias nekomentavo

Nice decor. Very clean. Excellent beds. Could have used one dresser in the room. Excellent location: close to Grammercy Park. Excellent terrace. Nice airy reading room.

The maintenance seems to be lacking and the rooms are not set up for business use.

We booked the hotel for its location with which we were pleased. The hotel staff could not have been nicer--everyone we encountered was very pleasant. Out only complaint was the size of the room--we didn't expect anything grand, and we aren't the largest of people; but when my husband sat upright in bed when the alarm went off, he hit his head (hard) on the bookcases they'd built on either side of the head of the bed. We estimated the room dimensions to be about 8 x 10--not much larger than a jail cell. Our "view" was that of an enclosed garbage-strewn alley with opposing windows looking right into ours. Because of the room size, we needed more light than the "leopard-skin" ceiling fixture provided, but we couldn't stand having the window blind up.

If you are looking to stay in NYC and spend your money and time on shopping, eating, drinking, museums and the theater, then this is the hotel for you. Perfect location, the rooms were very quiet, clean and comfortable, and spacious enough for 2 guests. Deli and coffee right across the street, subway line just 4 blocks away, and a fantastic Italian restaurant below that serves till 3am. Only complaint is our air conditioner was a bit noisy on the high speed and the shower curtain in the bathroom was cheep plastic, but happy to see they choose that item to save money on, and not the linens, or decor which were delightful.

Room was small (Queen size bed, Single Adult) and the cost was a bit expensive. The room was clean, the front desk was accommodating, and the big plus was the location of the hotel. "A bit expensive" may not be a fair assessment. The cost may be "inexpensive" by NYC standards, especially for the location of the hotel. I would recommend this hotel to others only if location is a more important factor than cost.